Terms and Conditions for Online Booking and Payment

These terms and conditions (“Terms”) are applicable and binding on any user/visitor/prospective customer (individual user or company/firm) (“User” or “You” or “Your”) of ElectroEco Mobility, who accesses or uses www.electroecomobility.com  (“Platform”) to make the payment of the booking amount in accordance with:

The Booking option is made available on the Condition that the user accepts these terms.


The User hereby agrees, acknowledges and confirms that the User is: (i) a holder of a valid driving licence issued under the Motor Vehicles Act, 1988; (ii) not prohibited from owning a vehicle in the jurisdiction of purchase; (iii) the EcoTeen | EcoVespa (model and colour) and details are as per the selection of the User; (iv) can understand, read and write in the English language; and (v) has read, understood and agrees to be bound by these clickable Terms.

The User acknowledges the images and colours on the Platform are not a representation of the actual Product. ElectroEco Mobility has taken every effort to make a true representation. However the actual images and colour depends on the purchased vehicle of the User and cannot be guaranteed by ElectroEco Mobility

If the User is booking or purchasing on behalf of another person, the necessary details of such other person is required to be mentioned and the requisite details of such other person are required to be produced at the Dealership.

The User agrees and confirms that the below information shared by the User on the Platform for the booking of the EcoTeen and EcoVespa is true and accurate:

  1. Full Name
  2. Mobile No
  3. Email Address and City

The User agrees and understands that these details as provided by the User would be used by ElectroEco Mobility and the Dealership to communicate with the User.

All formalities with respect to purchase of the EcoTeen and EcoVespa , including but not limited to the registration process shall be performed at the respective dealership. The sale and delivery of the EcoTeen and EcoVespa shall be subject to fulfilment of all applicable statutory obligations and submission of requisite supporting documents. The originals of these documents will need to be produced at dealerships. In the event of the user’s failure to ensure compliance of these requirements, the booking or purchasing amount paid by the user is liable to be forfeited. The user warrants that the user has the required documents.

APPLICABLE TO USERS WHO HAVE MADE THE PRE-BOOKING. The User agrees and understands that the pre-booking amount of INR. 2000/- (Rupees Two Thousand Only) shall be deducted from the Final Invoice of the Vehicle selected by the User and on payment of the booking for the ElectroEco EcoTeen and EcoVespa, the User would have to pay the remaining amount as per the Invoice generated by the Dealer.


ElectroEco Mobility retains the right to revise the specification, standard fitment and/or accessories of/for the EcoTeen| EcoVespa or introduce new variants or their versions or discontinue earlier variants or versions.

ElectroEco Mobility will not be responsible for any delay, loss or non-receipt of online booking information or any other form of submission not contemplated herein ElectroEco Mobility reserves the right to change the Dealership for the purpose of sale and delivery of the ElectroEco Mobility EcoTeen & Ecovespa as selected by the User and the same shall be communicated to the User through email/message.

Irrespective of the payment method selected, the waiting period and the expected delivery slot are communicated by ElectroEco Mobility prior to the User making payment of the booking amount. For priority in the selected delivery slot, Users are requested to complete the KYC (where applicable) and relevant paperwork process at the Dealership at the earliest.


Booking cannot be cancelled after the delivery date has been communicated to the “User” by “ElectroEco Mobility”. However, if the user wishes to cancel the booking, the user can do the same within 15 days before the delivery date. For example, if the delivery date of the ElectroEco  Mobility is May 1st, 2021, the user is only entitled to cancel the booking until May 16th, 2021. The booking amount, as applicable, will be refunded net of transaction charges to the same account from where the booking was generated.

Cancellation request, if any, should be sent to info@electroecomobility.com 

The booking amount shall be refunded to the User through the same mode that was used for making the payment of the booking amount. It may take 25-30 days for the amount to be refunded. No cash payments would be made by Dealership or ElectroEco Mobility to the User. If any amount is paid offline by you to the dealership towards the price of the ElectroEco Mobility EcoTeen and EcoVespa, accessories or statutory requirement, then you have to claim the said amount offline from the Dealership itself.

Please note, no changes and/or modification are allowed online for the EcoTeen and EcoVespa after the booking amount has been paid and the booking has been made. For any change/modification, the existing booking is to be cancelled and a fresh booking is required to be made.

Please note there shall be no interest payable by ElectroEco Mobility or the dealership for any repayment against cancellations made in accordance with these terms.

Cancellation request, if any, should be placed by the user via an E-Mail to ElectroEco Mobility at info@electroecomobility.com 


The User agrees, understands and acknowledges that transmission of information through internet is not a secure means of sending information and the same may be subject to tampering and unauthorized access, fraudulently or mistakenly written, altered or sent, and not be received in whole or in part by the intended recipient and which may affect the availability and performance of this online facility provided by ElectroEco Mobility. Accordingly, the User shall not hold ElectroEco Mobility liable for any loss/damage, whether direct or indirect, arising out of or resulting from such tampering and unauthorized access, frauds, mistakes, etc.

The User authorizes ElectroEco Mobility to exchange or share information and details relating to the User’s booking of the EcoTeen and EcoVespa to the Dealership, ElectroEco Mobility and other third-party agents/representatives as may be required or as it may deem fit for the purpose of facilitating the booking and/or related offerings or other products/services that the User may apply for from time to time. The User agrees and confirms that the User shall not hold ElectroEco Mobility (or any of its group companies or its/their agents/representatives) liable for use/sharing of such information.

The User understands that by sharing the User’s contact information, the User hereby provides consent for receiving communications from ElectroEco Mobility, its group companies, agents/ representatives in relation to the EcoTeen and EcoVespa which includes promotional communications through any mode (including without limitation through telephone calls/SMSs/WhatsApp/Emails). The User confirms that the User shall not challenge receipt of such communications as unsolicited communication, defined under TRAI Regulations on Unsolicited Commercial Communications.

The User understands and undertakes to keep the User’s credentials including order details/ booking information, as confidential and shall not share the same with any third party. Any use or misuse of the same including the transactions carried shall be the sole responsibility of the User and ElectroEco Mobility shall not be held responsible for any loss/damage incurred on account of such use, misuse and/or transactions.

All parties shall ensure the compliance of the applicable provisions of the Information Technology Act, 2000 and its allied rules as amended from time to time.


Also, as per the Government Regulations, to avail the benefit of the subsidy under Phase II of the Faster Adoption and Manufacturing of Hybrid and Electric Vehicles (FAME II), Aadhaar Card is mandatory. The Aadhar card submitted can be used only once to avail a FAME II subsidy, if the subsidy had been availed in the past, the User shall not be eligible.

 ElectroEco Mobility reserves the right to alter/change the terms and conditions of the process/ offer without prior notice at its sole discretion as and when considered necessary.

 In an event of the demise of User, the booking of the ElectroEco Mobility stands cancelled and the booking amount will be forfeited.

 In case of any dispute, inconvenience or loss occurs due to User negligence, non-compliance or breach of applicable law, the User agrees to indemnify ElectroEco Mobility, the lending partner and the Dealership.

 In the case of a non-individual User, delivery would be made to the same authorized signatory, who booked the ElectroEco Mobility EcoTeen and EcoVespa.

 User agrees to defend, indemnify and hold ElectroEco Mobility harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to User’s use of the Platform.

 Unless otherwise specified, the platform and its contents thereof are displayed solely for the purpose of promoting ElectroEco Mobility’s products and services.

In case of any dispute relating to the transaction or any other matter arising for use of this Platform for the purpose of booking, the same will be subject to the exclusive jurisdiction of the appropriate Court at Vapi, Gujarat.

ElectroEco Mobility reserves the right to amend these Terms and/ or withdraw or discontinue the online booking service without prior notice.

Non-acceptance of any of these terms and conditions will result in disqualification.

The offer to make a booking of the ElectroEco Mobility EcoTeen and EcoVespa subject to these terms and conditions is optional and the User may choose not to book the EcoTeen and EcoVespa in response to the offer.